There is an active scam where identity thieves pretending to be from APGFCU are contacting members via a text alert on their phones. The alert instructs you to click a link, which takes you to a site that appears to be ours to enter your APGFCU login ID and password.
DO NOT CLICK THE LINK IN THE TEXT and only access APGFCU Online Banking via the apgfcu.com website or our mobile app.
All APGFCU offices will be closing at 1 p.m. on Tuesday, December 24 for Christmas Eve, and closed on Wednesday, December 25 for the Christmas Day holiday observance.
Online/Mobile Banking, ABBY Telephone Teller and ATMs will be available during this time.
Regular hours will resume on Thursday, December 26.
The mobile banking app is temporarily unavailable for download in the Google Play Store. Members who have not already downloaded the app may use the browser on their phone (also known as mobile web) to access our online banking. Visit www.apgfcu.com and click “Log In” at the top right corner. We apologize for the inconvenience.
Use the following methods to contact us if you have suspicious activity on your accounts, or if you suspect you are a victim of fraud or identity theft.
If you have been a victim of fraud or identity theft, follow the steps below on how to report fraud.
Be sure to request a copy of the report to show proof of the crime, if needed.
You can also obtain/review a copy of your credit report(s).
Call Consumer Relations at 800-887-7652 or visit www.chexsystems.com.
Call the SSA Fraud Hotline at 800-269-0271 if your Social Security number was compromised.
Call the Maryland MVA at 800-950-1682 if your driver’s license has been lost or stolen.
Call the FTC ID Theft Hotline at 877-438-4338 or visit www.identitytheft.gov to file an identity theft complaint.
Visit www.AnnualCreditReport.com for continued monitoring of your credit reports.
IdentityTheft.gov can help you report and recover from identity theft. See how it works by clicking on the below button.
Fully restoring your identity on your own can be complicated, time-consuming and stressful. As part of the Care Identity Theft Recovery Services Group, we can connect you to a professional, dedicated Privacy Advocate who can guide you through these challenges. To learn more, click the below button.